23 Ways to be a good listener book
1 Empathize
2 Get into your listening mode
3 Ask questions
4 Model good listening skills
5 Get their full attention
6 Listen to the tone
7 Reflect and clarify
8 Remove or avoid distractions
9 Prepare yourself to listen
10 Take notes when necessary
11 Put aside personal prejudice
12 Dont pass judgment
13 Keep your mouth shut
14 Be the mirror
15 Decide on the format
16 Put away your phone
17 Partner conversations
18 Listen for emotion
19 Summarize
20 Share
21 Resist the fear of missing out (fomo)
22 Check your assumptions about what it means to say no
23 Consider how to use a modified no
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