23 Ways to be a good listener book

1 Empathize

2 Get into your listening mode

3 Ask questions

4 Model good listening skills

5 Get their full attention

6 Listen to the tone

7 Reflect and clarify

8 Remove or avoid distractions

9 Prepare yourself to listen

10 Take notes when necessary

11 Put aside personal prejudice

12 Dont pass judgment

13 Keep your mouth shut

14 Be the mirror

15 Decide on the format

16 Put away your phone

17 Partner conversations

18 Listen for emotion

19 Summarize

20 Share

21 Resist the fear of missing out (fomo)

22 Check your assumptions about what it means to say no

23 Consider how to use a modified no

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